Reference

Understand the Terms That Govern Your Account

baziadda operates under a defined legal framework that sets out your rights, our obligations, and the rules that apply to every account opened on this platform.

Account TermsPrivacy PolicyCookie PolicyData Retention RulesJurisdiction Notice
baziadda Understand the Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team Directly

If you have a question about how these terms apply to your account, or if you want to exercise a right under our privacy policy, you can contact us through any of…

Email — Legal Send your written legal request or data-access query to our dedicated legal address. Include your account reference and the specific clause or right you are querying so we can respond accurately and without delay.
Live Chat — Policy Queries Our support chat is available around the clock. For policy questions that do not require a formal legal response, the chat team can direct you to the right clause or escalate to the legal team within one business day.
Written Post — Formal Notices Formal legal notices — including dispute notifications and data-erasure requests — may be submitted in writing to our registered address. We acknowledge postal notices within five business days of receipt.
HOW WE PROTECT YOU

Explore How baziadda Handles Your Data and Account

Our approach to data handling, account security and cookie management is documented here so you can verify exactly what we do and request changes at any time.

Data Collection

We collect only the data needed to operate your account: name, contact details, payment identifiers for UPI or Paytm transactions, and session logs. We do not sell this data to third parties under any circumstances.

Cookie Policy

Cookies on this site track session state, language preference and fraud signals. You can manage cookie categories through the banner on first visit or via your browser settings at any time without affecting core account functions.

Account Security

Accounts are protected by two-step verification, encrypted password storage and automatic session expiry. If we detect unusual login patterns we freeze the account and notify you via your registered email before any access is restored.

Data Retention

Transaction records are retained for the period required by applicable Indian financial regulations. Account profile data is deleted within 30 days of a verified account-closure request, except where legal obligations require longer retention.

Your Rights

You may request a copy of the data we hold, ask us to correct inaccuracies, or request erasure where no legal retention obligation applies. Submit these requests via email with your account reference and we will respond within 14 business days.

Jurisdiction

These terms are governed by applicable law in the jurisdiction where baziadda holds its operating authorisation. Eligibility to use specific features depends on local law and is available only where local law permits.

Answers to the Questions We Hear Most About Policy

The questions below address the legal rights and account-management topics that come up most often. If your question is not covered here, contact our legal team directly via the channels listed above.

Your account is governed by the terms published on this page along with applicable law in the jurisdiction where baziadda is authorised to operate. Eligibility for certain features depends on local Indian law and is available only where permitted.

Send an email to our legal address with your account reference and the words 'data access request' in the subject line. We will compile and deliver your data within 14 business days of receiving a verified request from you.

Yes. Where no legal or regulatory retention obligation applies, we will erase your profile data within 30 days of a verified erasure request. Transaction records subject to Indian financial reporting requirements must be retained for the legally specified period.

We use session cookies for account state, preference cookies for language settings, and security cookies to detect fraud signals. Non-essential cookie categories can be declined at any time through the cookie banner or your browser settings.

Payment identifiers linked to UPI, Paytm or PhonePe transactions are stored in encrypted form and used solely to process, verify and record your deposits and withdrawals. We do not share payment data with marketing partners.

Submit a written dispute via email or post, quoting your account reference and the decision you are challenging. Our team reviews all formal disputes within 14 business days and provides a written response explaining the outcome and any next steps available to you.

We may update these terms when our operating conditions or applicable law changes. We will notify you by email at least 14 days before material changes take effect. Continued use of your account after that date constitutes acceptance of the revised terms.